Help Center
Find answers, guides, and support for LegacyLoop.
A step-by-step guide to uploading your first photo, getting an AI price estimate, and publishing your listing.
🚀 Getting StartedA friendly walkthrough for creating your LegacyLoop account and getting everything ready to start selling.
🚀 Getting StartedLearn how our 6-question quiz recommends the perfect plan and personalizes your LegacyLoop experience.
🚀 Getting StartedA complete guide to your Dashboard — stats, item cards, projects, alerts, and quick actions.
🚀 Getting StartedLearn how LegacyLoop calculates local vs. national pricing, confidence scores, and how MegaBot consensus works.
🤖 AI PricingNo printer? No problem. Use our QR code option to get your label printed at the post office.
📦 ShippingEverything you need to know about shipping options — small parcels, large freight items, and local pickup coordination.
📦 ShippingA walkthrough of the Shipping Center where you manage all your labels, tracking, and shipment history.
📦 ShippingHow to follow your shipment from label creation to delivery using the tracking timeline.
📦 ShippingEverything you need to know about payouts — timing, methods, and how to track your earnings.
👤 Account & BillingCredits let you buy add-on services like MegaBot analysis, story capture, and professional appraisals.
👤 Account & BillingHow to upgrade, downgrade, or cancel your LegacyLoop subscription, and what happens when you change plans.
👤 Account & BillingHow to link Facebook, eBay, Craigslist, and other platforms for cross-platform listing and lead tracking.
👤 Account & BillingA guide to the analytics page where you can track views, sales, revenue, and buyer engagement.
👤 Account & BillingHow to share your referral link, earn bonus credits, and track your referral history.
👤 Account & BillingOur MegaBuying Bots scan multiple platforms to find interested buyers and deliver leads directly to your dashboard.
💰 Selling & BuyersHow to edit photos, descriptions, prices, and status for your items after they are created.
💰 Selling & BuyersWhat each status means — from Draft to Completed — and how items flow through the selling process.
💰 Selling & BuyersHow to group related items into bundles to sell them together at a discount.
💰 Selling & BuyersHow the offer flow works — receiving offers, making counter-offers, and accepting or declining.
💰 Selling & BuyersHow trades work on LegacyLoop — cash plus items, trade-only, and how to evaluate trade offers.
💰 Selling & BuyersHow to list your items on Facebook, eBay, Craigslist, and 7 other platforms from one place.
💰 Selling & BuyersAn overview of all 11 LegacyLoop bots and how they work together to help you sell smarter and faster.
🤖 AI & BotsThe AI analysis that examines your photos to identify items — maker, material, era, condition, and more.
🤖 AI & BotsDeep pricing from 42 marketplace data sources with local, national, and best-market estimates.
🤖 AI & BotsAI-generated listings optimized for eBay, Facebook, Craigslist, and 7 other platforms.
🤖 AI & BotsAI photo enhancement including background removal, lighting correction, and professional presentation.
🤖 AI & BotsAI-powered shipping estimates, carrier comparison, packaging recommendations, and fragile item detection.
🤖 AI & BotsVehicle evaluation using NHTSA safety data, VIN decoding, and market pricing for cars, trucks, and more.
🤖 AI & BotsAntique detection using 78 signals, auction valuation, and appraisal recommendations.
🤖 AI & BotsCollectible grading for cards, coins, stamps, and memorabilia with PSA/BGS reference standards.
🤖 AI & BotsMarket intelligence that tracks competitor listings, price changes, and demand trends.
🤖 AI & BotsThe multi-AI engine that sends your item to four AI models simultaneously for the most reliable estimate.
🤖 AI & BotsWhich bots come with each subscription tier and how much each bot costs in credits.
🤖 AI & BotsOur team manages your entire estate sale from start to finish — photography, pricing, buyers, and shipping.
🏠 White-GloveCompare the three White-Glove service levels — what is included, pricing, and which one is right for you.
🏠 White-GloveBest practices for meeting buyers in person, choosing safe locations, and handling cash transactions.
🔒 Safety & TrustHow to avoid scams, verify buyers, and keep your personal information secure when selling online.
🔒 Safety & TrustHow LegacyLoop handles return requests, the refund process, and protections for both buyers and sellers.
🔒 Safety & TrustMilitary veterans, law enforcement, and first responders receive 25% off all LegacyLoop plans.
🏅 Veterans & HeroesStep-by-step instructions for verifying your military, law enforcement, or first responder status to get 25% off.
🏅 Veterans & HeroesHow to organize items into projects — estate sales, garage sales, and other group sales.
📋 Projects & Estate SalesHow to create a public page for your estate sale or garage sale that buyers can browse and share.
📋 Projects & Estate SalesHow to organize a neighborhood-wide sale with 2-8 families using the Neighborhood Bundle discount.
📋 Projects & Estate SalesBrowse and purchase add-on services with credits — from AI analysis to professional appraisals.
🛒 Marketplace & ServicesText, audio, and video story capture options that document the history and memories behind your items.
🛒 Marketplace & ServicesHow to request professional appraisals, generate inventory reports, and use them for insurance or estates.
🛒 Marketplace & ServicesHow to create, customize, and share your public storefront where buyers browse your listings.
🏪 Storefront & MessagingHow to manage buyer conversations, use quick replies, and stay organized in the Message Center.
🏪 Storefront & Messaging