Skip to content

Data Deletion Request

Your data, your control. We make deletion simple.

Effective June 24, 2026 · Last updated June 24, 2026

Your Right to Deletion

Legacy-Loop respects your right to have your personal data deleted. This right is protected under the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Meta Platform Policy. You can request complete deletion of your account and all associated data at any time.

Download Your Consent Record

Before you delete your account, you can download a copy of your consent history — the Terms and Privacy versions you accepted, your AI-training choice, and when. Sign in first; the file contains only your own records.

Download my consent record (JSON)

How to Request Data Deletion

Option 1: Email Request

  1. Send an email to support@legacy-loop.com
  2. Subject line: “Data Deletion Request”
  3. Include the email address associated with your Legacy-Loop account
  4. Include any specific data you want deleted (or request full account deletion)
  5. We will confirm receipt within 5 business days

Option 2: Account Settings

Log in to your Legacy-Loop account, go to Settings, and select Delete My Account. Follow the confirmation steps. This initiates immediate deletion of your account and all associated data.

What Happens After You Request Deletion

TimelineAction
Within 5 business daysWe confirm receipt of your request
ImmediateHard delete of your account and personal data across our active systems
Within 30 daysEncrypted backups are purged; security logs retained up to 90 days
Within 30 daysData shared with Meta (Facebook/Instagram) is removed
After completionConfirmation email sent to your registered email address

Data We May Retain

In limited circumstances, we may retain certain data as required by law:

  • Legal requirements: Transaction records required for tax/financial reporting
  • Fraud prevention: Data needed to prevent fraud or enforce our Terms of Service
  • Anonymized data: Aggregated, anonymized analytics data that cannot identify you
  • Security logs: Retained up to 90 days for security and abuse prevention

Facebook and Instagram Data

If you connected your Facebook or Instagram account to Legacy-Loop, we will remove all data obtained through those connections within 30 days of your deletion request. You can also remove Legacy-Loop's access directly:

  1. Go to Facebook Settings → Apps and Websites
  2. Find “Legacy-Loop” in the list
  3. Click “Remove” to revoke access

When you remove Legacy-Loop from Facebook, Facebook sends us an automatic data deletion request. We process it immediately and you can verify the status at any time on our data deletion status page using the confirmation code Facebook provides.

Contact Us

Questions about data deletion? Contact us at support@legacy-loop.com or our privacy team at privacy@legacy-loop.com